Understanding that reliable and professional
service is the key to solid, long-term customer relationships,
IEC Systems has made its I-Drive® Certified Service
program one of the core elements of its business. The I-Drive program combines
highly trained and experienced personnel with a company-wide attitude that
service comes first.
The selection of I-Drive services was developed
to meet the full range of customer service requirements including:
On-Site
Troubleshooting and Repair
When service is required on-site, time and
money are on the line. Effective troubleshooting and repair are essential,
so IEC has built its service staff to be both
responsive and effective. I-Drive Certified technicians are highly trained
and experienced and committed to solving your problems as quickly as possible,
so your investment can go back to work for you. Capable of handling a wide
range of on-site electronic and power problems, from AC rectification to
Z-Drive propulsion, the I-Drive Certified service team is the one to count
on.
Field
Modification of Existing Equipment
Whether an electronic drive system requires
an update to bring it up to the state-of-the-art or to prepare it for alternate
utilization, experienced I-Drive Certified technicians are capable of meeting
your needs in a timely and cost-efficient manner.
Retrofit
and Rebuild of Existing Equipment
IEC regularly retrofits
and rebuilds existing systems to the latest specifications in its modern
Houston facility. In addition to having the personnel and facilities to
provide this service, IEC also offers a high
level of application experience in developing retrofit systems that best
meet your current requirements.
System
Start-Up
With the combined experience of hundreds of
system start-ups, the I-Drive Certified team offers a combination of experience
and qualifications matched by few, if any, other organizations. To fully
meet customer requirements, the I-Drive start-up service can involve a
number of related services from inspection of all installed electrical
gear and system start-up, to pulling, running and terminating all cables.
Whatever level of involvement required, IEC stands ready to meet your
start-up requirements--reliably and on a cost-efficient basis.
Equipment
Installation
Whether for a drilling rig, marine vessel
or powering of heavy equipment, IEC I-Drive
Certified service group can provide reliable, professional and cost- efficient
installation of electrical gear. All I-Drive installations also include
full start-up and testing procedures.
Parts
Service
IEC inventories
a wide range of parts for its I-Drive SCR systems,
drive consoles and generator sets. In addition, IEC
can furnish replacement parts for systems manufactured by other companies.
Propulsion
and Drive Design/Consultation
Based on the experience derived from the design
of hundreds of land and offshore drilling rigs, marine vessels and power
packages for heavy equipment, I-Drive electrical drive specialists can
work with you in developing a drive or propulsion package that best meets
the requirements of your individual application.
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